AK Report Privacy Policy

1 Who We Are

ak report operates the online gaming platform available at akreport.pro. For the purposes of this Privacy Policy, "ak report," "we," "us" and "our" refer to the platform and the team that operates it. "You" and "your" refer to any person who visits, registers on or uses the platform in any capacity.

This Privacy Policy explains how ak report collects, stores, uses and protects personal information in connection with the platform's services — including sports betting, live casino, slots, bingo, casino games and all account management functions. It applies to all users regardless of how they access the platform.

If you have questions about anything in this policy or want to exercise any of your data rights, contact details are provided in Section 12 at the bottom of this page.

2 Information We Collect

ak report collects personal information through two channels — information you provide directly and information collected automatically when you use the platform.

Information you provide:

• Registration data: Your full name, date of birth, email address, phone number and any username you choose when creating your account.
• Identity verification documents: Where KYC verification is required, copies of your CNIC, passport or other identity documents you submit.
• Payment information: Details of the payment method you use to deposit or withdraw PKR — for example, your JazzCash mobile number, Easypaisa account reference or bank account details. Full card or wallet credentials are handled by our payment processors, not stored directly by ak report.
• Communications: Any messages, queries or complaints you send to the support team, whether via live chat or email.
• Responsible gaming preferences: Any deposit limits, session controls or self-exclusion requests you set through the platform's responsible gaming tools.

Information collected automatically:

• Technical data: Your IP address, browser type and version, device type, operating system and screen resolution.
• Usage data: Pages visited, games played, betting history, session duration and navigation patterns on the platform.
• Transaction data: A full log of deposits, withdrawals, bets placed, game sessions and bonus activity associated with your account.
• Cookies and similar technologies: Session cookies and analytics tracking as described in Section 6.

3 How We Use Your Data

ak report uses the personal information collected for the following purposes:

• Account management: Creating and maintaining your player account, verifying your identity, processing login requests and keeping your profile up to date.
• Transaction processing: Handling PKR deposits and withdrawals through JazzCash, Easypaisa, Raast, bank transfer and other supported payment methods.
• Customer support: Responding to queries, resolving disputes and assisting with account issues raised through live chat or email.
• Platform security: Detecting and preventing fraud, money laundering, multiple account registrations, bot activity and other prohibited conduct as described in the Terms and Conditions.
• Responsible gaming: Monitoring account activity to identify patterns associated with problem gambling and applying any self-imposed limits or exclusions you have requested.
• Platform improvement: Analysing aggregated usage data to improve game selection, site performance and user experience. This analysis uses anonymised or aggregated data wherever possible.
• Communications: Sending account-related notifications such as deposit confirmations, withdrawal updates, verification requests and important changes to platform policies.
• Promotions: Where you have opted in, informing you of relevant bonuses and offers available on the platform. You can opt out at any time through your account settings.

4 Legal Basis for Processing

ak report processes your personal data on the following legal bases:

Purpose	Legal Basis
Account registration and management	Performance of a contract — necessary to provide the service you signed up for.
Processing PKR transactions	Performance of a contract — required to complete deposits and withdrawals.
Identity verification (KYC)	Legal obligation — anti-money laundering and fraud prevention requirements.
Fraud detection and security	Legitimate interests — protecting the platform and other players from harm.
Responsible gaming monitoring	Legitimate interests and legal obligation — player protection.
Marketing communications	Consent — only where you have opted in. Withdrawable at any time.
Platform analytics	Legitimate interests — improving service quality using aggregated data.

5 Sharing Your Data

ak report does not sell your personal data to third parties. Your information may be shared in the following limited circumstances only:

• Payment processors: Transaction data is shared with the payment service providers that handle your PKR deposits and withdrawals — for example JazzCash, Easypaisa and Raast partners or banking institutions. These providers process data strictly for the purpose of completing your transaction.
• Game providers: Where you play third-party casino or slot games, basic session data (player ID, game session reference, bet amount) is shared with the game supplier to run the game and settle results.
• Identity verification services: Where KYC is required, your identity documents may be processed through a third-party verification service. These providers are bound by confidentiality obligations and may not use your data for any other purpose.
• IT and hosting providers: Platform infrastructure and data storage is supported by third-party technology providers operating under strict data processing agreements with ak report.
• Legal and regulatory requirements: Where ak report is required by applicable law, court order or other legal process to disclose information, we will do so. We will notify you where legally permitted to do so.

6 Cookies & Tracking Technologies

ak report uses cookies and similar technologies to keep the platform working correctly and to understand how players use the site. Here is a plain summary of the types used:

• Essential cookies: Required for the platform to function — session management, keeping you logged in and security tokens. These cannot be disabled without breaking core functionality.
• Analytics cookies: Used to understand which pages and games are most popular, how long sessions last and where players encounter issues. Data is aggregated and does not identify individual users by name.
• Preference cookies: Remember settings you have chosen — for example language preference or display settings — so you do not have to set them again on your next visit.
• Marketing cookies: Only placed where you have given consent. Used to show you relevant promotional content within the platform based on your gaming preferences.

You can manage cookie preferences through your browser settings. Disabling non-essential cookies will not affect your ability to use your account, place bets or process PKR transactions.

7 Data Retention

ak report retains personal data only for as long as it is needed for the purpose it was collected, or as required by applicable legal obligations. General retention guidelines are as follows:

• Active account data: Held for the duration of your account's active status plus a minimum retention period after closure, as required for financial and anti-fraud record-keeping purposes.
• Transaction records: Deposit, withdrawal and betting history is retained for a minimum period in line with standard financial record-keeping practice.
• Identity verification documents: Retained for the period required by applicable anti-money laundering obligations, then securely deleted.
• Support communications: Kept for as long as necessary to resolve the relevant query and for a reasonable period thereafter in case of follow-up.
• Marketing preferences: Retained until you withdraw consent or request deletion, after which they are removed from marketing lists promptly.

When data is no longer needed and the retention period has passed, it is securely deleted or anonymised so that it can no longer be linked to you.

8 Security Measures

ak report takes the security of your personal data seriously. The following technical and organisational measures are in place to protect your information:

• Data transmitted between your device and the platform is encrypted using industry-standard TLS (Transport Layer Security) protocols.
• Account passwords are stored in hashed form — ak report staff cannot see your password in plain text and will never ask you for it.
• Access to personal data within the platform is restricted on a need-to-know basis. Only staff with a specific operational reason — support, verification, payments — can access relevant data.
• Payment credentials for JazzCash, Easypaisa, Raast and bank transfers are handled by PCI-compliant payment processors and are not stored in full on ak report servers.
• Regular internal reviews of data access logs are conducted to identify and respond to any unusual activity.

9 Your Rights

As a player on ak report, you have the following rights in relation to your personal data. To exercise any of these rights, contact the support team as described in Section 12.

10 Children's Privacy

ak report is strictly an adults-only platform. Registration is open only to individuals aged 18 and above. The platform does not knowingly collect personal data from anyone under 18 years of age.

If a minor has managed to register — for example by providing a false date of birth — and this comes to our attention, the account will be closed immediately, all bets voided and any balance returned to the payment method used, net of any winnings generated while underage. Any personal data collected in connection with an underage account will be deleted once the account closure process is complete.

If you are a parent or guardian and believe a minor has registered on ak report, please contact the support team immediately so the account can be reviewed and closed.

11 Changes to This Privacy Policy

ak report may update this Privacy Policy from time to time to reflect changes in how the platform operates, the services offered or applicable legal requirements. When changes are made, the "Last Updated" date at the top of this page will be revised accordingly.

For significant changes — particularly those that affect how your personal data is used or shared — registered players will be notified via email or an in-platform notification before the change takes effect. Continued use of the platform after a revised policy is published constitutes acceptance of the updated terms.

We recommend reviewing this page periodically — or whenever you receive a notification about an update — to stay informed about how your data is being handled.

12 Contact & Data Requests

For any questions about this Privacy Policy, or to exercise any of your data rights described in Section 9, please contact the ak report support team. Data access, correction and deletion requests are handled separately to standard gameplay support queries — please mention in your message that your request relates to personal data.

For matters relating to responsible gaming — deposit limits, session controls or self-exclusion — please visit the Responsible Gaming page directly. For the platform's full usage rules, see the Terms and Conditions.